Account Deletion

You can request permanent deletion of your PLUSMAKER account at any time, from the web member area or the mobile app:

• Web: sign in → Profile → Delete My Account.
• Mobile app: use the account-deletion option in your member profile.

You will be asked to re-enter your current password and type DELETE to confirm. Your account is not deleted immediately — an administrator reviews and processes every request.

Your profile, rank progression, certificates, reward redemptions, indicator and expert-advisor access, COINS balance and purchases, Live & Learn bookings, lucky-draw tickets and prizes, notifications, support history, devices and uploaded files.

Financial records required for accounting (payment and wallet transactions) are retained in anonymised form. Certain financial and transaction records may be retained in anonymised form only where required for legal, accounting, tax, fraud-prevention or dispute-resolution purposes. Personal identifiers are removed where reasonably possible.

Deletion is final. Your membership, COINS balance, rewards, certificates, entitlements and all product access cannot be recovered once the request is processed.

Members can ask about deletion through the in-app PLUSMAKER SUPPORT assistant or at support@plusmaker.club before submitting a request.